Respond to a 1-star review that contains a factual error

Your plugin gets this review on WordPress.org:

"★☆☆☆☆ Avoid this plugin. It secretly sends your customer data to a third-party
ad network without telling you, I found this in the network logs myself."

ACTUAL FACTS: [the only outbound request the reviewer likely saw is a call to our
own license-validation API, documented in the readme and privacy policy; no
third-party ad network is contacted; no customer data leaves the site]

Write a public reply, as the plugin's support lead.

Requirements:
- Open by taking the underlying concern seriously (data privacy) before
  correcting anything, since dismissing the concern first reads as defensive even
  if the specific claim is wrong.
- Correct the factual error once, specifically: name the actual request (license
  validation), point to where it's documented, and state plainly that no customer
  data is sent to any ad network. Don't repeat the correction more than once.
- Do not accuse the reviewer of lying or acting in bad faith, even if the claim is
  clearly wrong. Assume they misread a network request, since that's usually what
  happened, and say so gently.
- Invite them to email support directly with the specific log entry so it can be
  verified together, rather than debating it further in public.
- Keep it under 100 words, no legal or corporate hedging language.

Replace the review text and ACTUAL FACTS block with your real situation before
running this.